Privacy Policy

Introduction

This Privacy Policy was last updated on October 8, 2020. Intelligent Shift, LLC d/b/a Intelligent Agile and any of the companies that it controls, such as its subsidiaries and affiliates, are collectively referred to throughout this Privacy Policy as “we” or “us” or “our”.

 

We take privacy and security seriously. We are committed to maintaining the confidentiality, privacy, and security of all users’ and visitors’ personal information and to comply with applicable data protection and privacy laws and regulation. This Privacy Policy describes how we, as a data controller (meaning a party who determines the purposes and means of processing your personal information) collect, use, and protect the personal information you provide to us on this web site and other web sites that we operate and link to this Privacy Policy (collectively, “Web sites” and individually “Web site”), sites of any affiliated organizations, telephone, mail, and other communication tools. This Privacy Policy also describes the choices available to you regarding our use of your personal information and the steps you can take to access, edit, or delete this information.

 

This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. Please read and review this Privacy Policy carefully. We may change this Privacy Policy at any time.

 

Except to the extent we are limited by applicable law, this Privacy Policy, or any part thereof, will be modified or be updated by us, including the addition or removal of terms, at any time, and such modifications, additions or deletions will be effective immediately upon posting. If we make any changes to the Privacy Policy that materially impact previously collected personal information about you, we will make reasonable efforts to provide notice and obtain consent to any such changes as may be required by law. Please review this Privacy Policy each time you visit the Web site. By using this Web site, you are accepting the most recent version of this Privacy Policy and agreeing to be bound by it. If you do not accept this Privacy Policy or you disagree with this Privacy Policy, do not use our products and services, provide us with your personal information, or use this Web site.

 

Please read and review our Terms of Use to understand the general rules about your use of this Web site as well.

 

Except as written in any other disclaimers, policies, Terms of Use, or other notices on this Web site, this Privacy Policy and the Terms of Use are the complete agreement between you and us with respect to your use of this Web site.

 

 

What Is Non-Personal Information?

Non-personal information is information we collect through this Web site that does not identify you as an individual person. It includes any of the following items:

  • the type of web browser software you use

  • the name of the domain from which you access the Internet (including client and server IP addresses, usernames, ports, queries, or other status-related information)

  • the Internet address of the Web site from which you linked directly to our Web site

  • the date and time you access our Web site

  • which pages you have visited on our Web site

  • the links and features used

  • the content viewed or requested.

 

Further applications may contact our servers periodically, for example, to check for updates or to send us information relating to service usage and gather non-personal information.

 

How Do We Use Non-Personal Information?

Because non-personal information cannot identify you or be tied to you in any way, there are few restrictions on the ways that we can use or share non-personal information. Primarily, we will use this data to make enhancements to the Web site that are specifically tailored to improve the experience of the user community. One way that we use non-personal information is to demonstrate user trends on the Web site. Often, this is done by aggregating the data gleaned from non-personal information. This aggregated, de-identified data might be shared with outside parties who are employed to implement improvements to the site.

 

What Is Personal Information?

Personal information, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Personal information is information we collect through this Web site that we can use to specifically identify you, such as your:

  • name

  • telephone number

  • address

  • e-mail address

  • affiliated company.

 

In some places on this Web site you have the opportunity to send us personal information about yourself. For example, you may:

 

  • request services

  • use or register into our products or services or use an electronic activation for such, where your device and application type, as well as unique device, application, network and subscription identifiers are sent to us

  • fill out a registration form

  • or otherwise interact or engage with us.

 

 

 

How Do We Keep and Use Personal Information?

We may keep and use your personal information:

  • to send you information you requested

  • to respond to your requests

  • to develop records for internal program monitoring

  • to remove your personal identifiers (your name, e-mail address, etc.) In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and is treated as such

  • to protect our rights or property

  • to comply with a law or regulation, court order or other legal process.

 

We also maintain records of your consents, preferences and settings relating to, for example, location data, marketing and sharing of personal information.

 

We maintain records of your purchases, the content you have provided us with, your requests, agreements between you and us, the products and services provided to you, basic payment details, your contacts and communications and other interactions and engagements with us. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points.

 

Why Do We Process Personal Information?

We may process your personal information for the following purposes. One or more purposes may apply simultaneously.

 

  • Providing products and services

We may use your personal information to provide you with our products and services, to process your requests or as otherwise may be necessary to perform the contract between you and us, to ensure the functionality and security of our products and services, to identify you as well as to prevent and investigate fraud and other misuses.

  • Developing and managing products and services

We may use your personal information to develop and manage our products, services, customer care, sales and marketing. We may combine personal information collected in connection with your use of a particular product and/or service with other personal information we may have about you, unless such personal information was collected for a purpose, where the original purpose is incompatible with this purpose.

  • Communicating with you

We may use your personal information to communicate with you, for example to inform you that our services have changed or to send you critical alerts and other such notices relating to our products and/or services and to contact you for customer care related purposes.

  • Marketing, advertising and making recommendations

We may contact you to inform you of new products, services or promotions we may offer and to conduct market research when we have your consent or it is otherwise allowed. We may use your personal information to personalize our offering and to provide you with more relevant services, for example, to make recommendations and to display customized content and advertising in our services. This may include displaying our content and third party content.

 

What Is Our Legal Basis for Processing Your Personal Information?

Our legal basis for processing your personal information is dependent on the purpose for processing and may vary as described in the Privacy Supplement applicable to the product or service you are using. In general, we process your personal information under the following legal bases: One or more bases may apply simultaneously.

  • Performance of a contract with you

We process your personal information to perform our obligations under the Service Terms applicable to the product or service you are using, provided by us or our customers.

  • Your consent

We process your personal information if you have consented to the processing activity. You may revoke your consent at any time. Doing so will bar us from further processing of your personal information based on your consent, but will not impact the lawfulness of processing based on your consent before it was withdrawn. Some of the features of our products and services might be only available based on consent.

  • Legal obligations

We process your personal information as needed to comply with laws and regulations.

  • Legitimate interests

We process your personal information to further our legitimate interests, such as in connection with managing, developing, testing, securing, and in limited circumstances marketing, advertising, and making recommendations regarding our products and services. Any such processing is conducted subject to appropriate measures to protect your fundamental rights and freedoms related to your personal information, and in any event will be subject to the restrictions provided in this Privacy Policy. Further information or specification of our legitimate interests may be provided in relevant Privacy Supplement applicable to the product or service.

 

Do We Share Personal Information with Third Parties?

We commit that we will not share your personal information collected from this Web site with an unrelated third party without your permission or as otherwise discussed below.

  • Your consent

As noted, we may share your personal information if we have your permission/consent to do so.

 

  • Mandatory disclosures

We can, in some situations, be legally compelled to release your personal information in response to law enforcement, a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting Web site visitors who violate our rules or engage in behavior which is harmful to other visitors or is illegal. We may also disclose and otherwise process your personal information in accordance with applicable law to defend our own legitimate interests, for example, in legal proceedings or in connection with governmental requests and filings. We may also disclose your personal information to third parties if we feel that the disclosure is necessary to:

  • enforce this Privacy Policy or other rules about your use of this Web site

  • protect our rights or property.

  • protect someone's health, safety or welfare.

  • Our Own Service Providers, but only for limited purposes

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we employ Service Providers to develop and maintain this Web site, and to process payments. Those Service Providers will have access to your personal information in the ordinary course of business. However, in all instances in which your personal information is shared with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

 

Please note: In addition to the ways that we may keep, use, disclose, and process personal information described in this Privacy Policy, we also may keep, disclose, and use personal information that you give us through this Web site in ways that we believe are consistent with federal, state and local governmental guidance, directions, regulations, and laws.

 

How Long Do We Retain Personal Information?

We endeavor to only collect personal information that is necessary for the purposes for which it is collected, and to retain such for no longer than is necessary for such purposes. The length of time personal information is retained, and criteria for determining that time, are dependent on the nature of the personal information and the purpose for which it was provided. We may also retain your personal information as necessary to maintain logs and business records for analysis, security, and/or audit purposes, comply with record retention requirements under the law, work to deal with any complaints regarding your use of our products and services, and comply with our legal obligations, protect or defend our rights, resolve disputes and enforce our contracts.

 

Cookies and Web Beacons?

We may use various technologies, such as cookies or web beacons or other similar technologies to operate and improve our website and offerings and in so doing to collect and store information when you visit, and this may include identifying your browser or device.  We also use cookies for personalization.   You may use to stop your browner from accepting cookies altogether by changing your browser’s cookie settings.  Please note that deleting our cookies, disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our website, or may otherwise adversely affect your user experience. 

 

How Do We Handle Payment Information?

We may provide paid products and/or services within our Web sites. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card numbers. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.  Please see the payment processors’ respective privacy policy for more detail.

 

 

What Are Your Choices and Rights?

You have a right to know what personal information we hold about you, and to access it. You have a right to have incomplete, incorrect, unnecessary or outdated personal information updated. You have the right to request that your personal information be erased. You have the right to object to or restrict processing in certain circumstances, such as where you believe the data is inaccurate or the processing activity is unlawful. You have a right to unsubscribe from direct marketing messages and to request that we stop processing your personal information for direct marketing purposes or on other compelling legal grounds. However, if you opt-out from marketing and other communications from us, critical alerts may still be sent to you.

 

You may exercise your rights by contacting us. In some cases, especially if you wish us to delete or stop processing your personal information, this may also mean that we may not be able to continue to provide the services to you. Applicable data protection law may provide certain restrictions on the extent to which these rights may be exercised. If a restriction applies, we will respond to your request with an explanation of what action will be taken, to the extent required under applicable data protection law.

 

How Are We Safeguarding Personal Information and Providing Web Site Security?

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no internet transmission is ever 100% secure or error-free. We work hard to protect ourselves and our Web site visitors from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.

  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

  • We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

 

Privacy on Other Websites?

This Web site may contain links to other websites. Some of those websites may be operated by us, and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the activities or privacy practices of websites operated by others, and we do not endorse, condone, adopt, or accept liability for any statements made on websites to which we provide links. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this Web site, we recommend that you review each website's privacy practices and make your own conclusions regarding the adequacy of these practices.

 

Do We Communicate Directly with Visitors to the Web Site?

With your express permission, we may contact you periodically by e-mail, mail or telephone to provide information regarding programs, services and content that may be of interest to you. In addition, some of the features on this Web site allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via email. The e-mail response or confirmation may include your personal information, including personal information about your name, email address, etc. As indicated above, we take reasonable security precautions, however, we cannot guarantee that our e-mails to you will be secure from unauthorized interception.

 

Are there Special Rules Related to Children’s Privacy?

We care about protecting the online privacy of children. This Web site is not intended for use by children under the age of 18. We will not intentionally collect any personal information (such as a child's name or e-mail address) from children under the age of 18. If you are a child under age 18, please do not send us any information about yourself. If you think that we have collected personal information from a child under the age of 18, please contact us. If we become aware of information we hold from children under the age of 18, we will permanently delete it. We encourage all parents and guardians to monitor their children’s use of the Internet. If you violate this restriction to use of this Web site by individuals aged 18 years or older, you represent that you are 16 years of age or older and, if you are under the age of 18, you either are an emancipated minor or have obtained the legal consent of your parent or legal guardian to enter into the Terms of Use and participate on the Web site.

 

Questions, Comments, and Notices

We may deliver notice to you by electronic mail, or a general notice on this Web site, or in any other way which you provide and for which you have given consent. To request a copy of this Policy, please contact us at the details below.

 

If you have questions or comments about this Privacy Policy, please contact us at:

 

Intelligent Shift LLC

contact@intelligentshift.com